1. Introduction
This document constitutes the Privacy Policy, Cookies Policy, and Terms and Conditions (“Terms”) of Al-Quddus Sayyid Academy (“we”, “our”, “us”). By accessing or using our website and services, you (“you”, “your”, “user”) acknowledge and agree to be bound by these Terms. We are committed to complying with all applicable data protection and privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Users are advised to review these Terms periodically, as continued use constitutes acceptance of any amendments.
2. Privacy Policy
2.1 Data Collection
We may collect and process the following categories of personal data:
- Identification Data: name, date of birth, and contact information.
- Contact Data: email address, telephone number, and postal address.
- Financial Data: payment details required for the provision of services.
- Technical and Usage Data: IP address, browser type, device information, and usage patterns.
- Sensitive Data: health, medical, or special educational needs information where relevant for service provision.
2.2 Purpose of Processing
Personal data may be processed for the following purposes:
- Provision, administration, and management of services, bookings, and payments.
- Communication of notices, updates, and information relevant to the services.
- Compliance with statutory or regulatory obligations, including safeguarding and child protection requirements.
- Monitoring, analysing, and improving website functionality, performance, and user experience.
- Prevention and detection of fraud, misuse, or other unlawful activity.
2.3 Legal Basis for Processing
We rely on one or more of the following lawful bases under UK GDPR for processing personal data:
- Contractual Necessity: to perform obligations under a contract with the user.
- Legal Obligation: to comply with applicable laws or regulations.
- Legitimate Interests: to pursue the legitimate interests of the business in providing and improving services, provided such interests are not overridden by your rights.
- Consent: where explicit consent has been provided, such as for marketing communications.
2.4 Disclosure of Information
We may disclose personal data to:
- Employees, agents, or professional advisers for the purposes of service delivery.
- Third-party service providers, including payment processors, IT support, and analytics providers.
- Regulatory or law enforcement authorities, where required by law or to protect the safety and welfare of individuals.
All recipients are contractually obligated to maintain confidentiality and implement appropriate safeguards in accordance with applicable data protection legislation.
2.5 Retention and Security
We retain personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by law. We implement appropriate technical and organisational measures to protect data, including encryption, access controls, secure storage, and staff training in data protection principles.
2.6 Your Rights
Users have the right to:
- Access, rectify, or request erasure of personal data.
- Object to, or restrict, processing of personal data.
- Withdraw consent to processing where applicable.
- Exercise the right to data portability.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
Contact:
Al-Quddus Sayyid Academy
enquiry@alquddussayyidacademy.com
(+44) 7886 818586
3. Cookies Policy
3.1 Use of Cookies
Our website utilises cookies and similar tracking technologies to enhance functionality, provide a seamless user experience, and analyse website traffic. Cookies may store information about your preferences, login sessions, and interactions with the website.
3.2 Categories of Cookies
- Functionality Cookies: store user preferences to enable a personalised browsing experience.
- Analytical/Performance Cookies: allow us to monitor website usage and improve services.
- Strictly Necessary Cookies: required to enable the basic functionality of the website.
Users may configure their web browser to refuse or delete cookies; however, certain features may not operate correctly if cookies are disabled.
4. Terms and Conditions
4.1 User Obligations
By accessing the website or using our services, you represent and warrant that:
- All information provided is accurate, complete, and up-to-date.
- You will not engage in conduct that is unlawful, fraudulent, or harmful to the business or other users.
- You will comply with all applicable laws, regulations, and safeguarding requirements.
4.2 Payment and Refund Policy
- Fees for services shall be payable in accordance with the terms specified at the time of booking.
- Refunds, if applicable, shall be governed by our refund policy and applicable law.
- Non-payment or late payment may result in suspension or termination of services.
4.3 Intellectual Property
All content on the website, including text, graphics, images, videos, and logos, is the property of Al-Quddus Sayyid Academy or used under licence. Users may not reproduce, distribute, modify, or create derivative works without prior written consent.
4.4 Limitation of Liability
- To the maximum extent permitted by law, Al-Quddus Sayyid Academy shall not be liable for any indirect, incidental, or consequential losses arising from your use of the website or services.
- This limitation does not apply to liability for death or personal injury resulting from negligence, or for fraud or fraudulent misrepresentation.
4.5 Termination
We reserve the right to suspend or terminate access to services for users who breach these Terms. Termination does not affect accrued rights or obligations.
4.6 Amendments
We may update these Terms at our discretion. Users will be notified of material changes, and continued use constitutes acceptance of the amended Terms.
4.7 Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.